Yes! We take your privacy and safety seriously, and we guarantee discreet shipping on every order.

What to expect:

• Packaging:  We ship all orders in one of the following ways: 1) a plain white or beige USPS Priority branded box with no Unclockable logos or descriptive wording on the outside or 2) a plain envelope with an Amazon logo also with no Unclockable logo or descriptive wording on the outside
• Shipping Label: Shipping labels are addressed from UC Customer Service, with no mention of Unclockable anywhere. Your name will appear as you specified at checkout under shipping details
• Billing: Orders made through our site will appear as "UC Customer Service" on your billing statement. There will be a phone number, by law, and calling that takes you to our Unclockable customer service line, so please be mindful of that
• We can ship to PO Boxes, UPS Stores, FedEx stores or any other place that accepts packages that can be held for pickup
• International Customers: Please note that the customs documentation will say "UC Fulfillment." The label will never say "Tuck Kit" anywhere on the outside of the package

Every order comes with Guaranteed Discreet Payment. Orders made through our site will appear as "UC Customer Service" on your credit card billing statement. There will be a phone number, by law, and calling that takes you to our Unclockable customer service line, so please be mindful of that.

It all depends how close you are to our fulfillment centers. It can take anywhere from 2-7 business days, from order to door. You can always find your tracking info by visiting the Shipping Confirmation email that we send when your order ships. Friends in Alaska, Hawaii and U.S. Territories: you may see shipment windows of 1-2 weeks. International order delivery windows vary by region, and we are making efforts to shorten our delivery times.

When checking out we’re proud to offer Shop Pay Installments! Buy today and pay in 4 or more payments starting at 0% APR.*

*Rates from 0-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders.
Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/licenses.

Yes! Rates are calculated at checkout.

Yes! We are happy to offer Free Shipping on all Canada orders over $75 CAD.

We accept Visa, MasterCard, American Express, Discover, Apple Pay, PayPal, and Amazon Pay. We do not accept prepaid cards at this time.

We try to ship orders as quick as possible, which means we might not catch your order in time to adjust or cancel it. You can always message us or shoot an email to help@unclockable.com. We’ll do everything we can to help.

No worries! Shoot us an email at help@unclockable.com or message us on chat. We’ll get you taken care of.

We offer a Happiness Guarantee on all of our products. If you’re not satisfied with your purchase in the first 14 days for any reason, we'll provide a refund, not including the cost of shipping. If your order arrives damaged, take photos and contact us at help@unclockable.com for a complimentary replacement.

If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

• A smaller payment balance on the final payment
• Less future payments on the remaining loan balance

The installments option on Shop Pay is available on debit and credit cards.

Tucking is done for many reasons and they all come down to keeping parts private. Whether it's to ease discomfort, boost confidence in one's gender expression, for social reasons, or as performance art, the idea for those who choose to tuck is straightforward: out of sight, out of mind. We chose a name that acknowledges this and helps communicate the peace of mind our product offers.

For trans women, tucking can be a matter of personal safety. Concerns about "passing" or "being clocked" —a term which essentially means, standing out in an undesired way— can be a source of worry. Our hope is to inspire confidence for those who are concerned with "passing" (which not all trans women are.)

We don't just sell a roll of tape and ask our customers to figure it out. We invent on behalf of our customers. We’re the only brand focused on trans personal care. Founded by a trans woman, we know the unique challenges trans women face in their daily lives. Tucking is often an ordeal and can even be painful if done improperly. Our patented tucking solution offers ease, comfort, and safety in an all-in-one product that's designed to make tucking less of a chore.

While we don’t offer samples or trial packages, if you’re not satisfied with your purchase for any reason in the first 14 days, we’ll provide you with a full refund.

We have discontinued our subscription offer. Existing customers can still pause, cancel, or edit anytime. Repeat customers can now save with our rewards program and free shipping over $35 CAD.

The Unclockable Tuck Kit is available here on our website, as well as on Amazon.

You can also purchase Tuck Kits at the following international retailers:

- Patin-A-Shop (Germany)

- Labophyto (France)

- Urbasics (Canada)

- Venus Envy (Canada)

- Caya Co (Canada)